Silo is a tool, not a gadget. Its patented one-touch technology creates a deep vacuum directly through the container’s bottom using its proprietary airway system - no messy bags, clogs, or extra parts. This makes it the most straightforward system on the market. Plus, with Alexa built-in, Silo isn’t just keeping food fresher; it’s making your kitchen smarter and your life easier.
Frequently Asked Questions
Find Answers To All Your Questions
About Silo & What Makes Us Different
Vacuum Sealing & Food Freshness
Silo Containers
The Silo Device
Smart Features
Using & Caring for Your Silo
Purchasing, Warranty & Availability
What makes Silo different from other vacuum sealers?
Is Silo a new product?
While a few hundred families have tested Silo since 2023, the current commercial version is now available for purchase.
How long does food stay fresh in Silo containers?
Food in Silo containers can stay fresh up to 5x longer than in typical storage. That means strawberries as sweet as the day you bought them and leftovers ready for round two days later.
What is Silo’s deep vacuum technology, and why is it unique?
Silo uses a proprietary 160W pump to achieve a deeper vacuum than standard container-based solutions, reaching -75kPa. This stronger vacuum ensures better preservation by creating a low-pressure environment that significantly extends food freshness - a level of performance that’s rarely matched by other container-based systems.
Does Silo help reduce food waste?
Yes! Silo is all about making sure the food you buy gets eaten - not wasted. By keeping your food fresh for longer and tracking stored food via the app, Silo makes reducing food waste effortless.
What foods benefit the most from vacuum sealing with Silo?
Nearly everything benefits from Silo’s vacuum-sealing magic! Fresh produce, meats, cheeses, and even pantry staples like coffee and snacks stay fresh longer. Just avoid broccoli and other cruciferous veggies - they don’t vacuum seal well.
Are there any foods that cannot be stored in Silo containers?
Cruciferous vegetables like broccoli and cauliflower aren’t ideal for vacuum sealing because they release natural gases, but don’t worry - Silo will alert you if there’s an issue with any food you store. Everything else? Bring it on!
How do I know if the vacuum seal is effective?
You’ll know the vacuum seal is effective when the lid’s pressure indicator turns blue. Silo takes the guesswork out of food storage by making it easy to spot any loss of pressure. For long-term storage items, we recommend renewing the vacuum every 3-4 weeks to maintain optimal freshness.
How long does it take to vacuum seal a container?
Silo’s one-touch vacuum sealing process takes just 10–15 seconds. Quick, simple, and satisfying - freshness at the speed of life.
Can I vacuum seal hot or warm food in Silo containers?
It’s best to let food cool down to room temperature before vacuum sealing. You can place hot food in the Silo container, close the lid, and allow it to cool. Hot food cannot be vacuum sealed because the lower boiling point in low-pressure environments can cause issues. This method also sterilizes the container’s air gap with the heat, maximizing storage freshness before vacuuming.
Can Silo containers preserve non-perishable foods like snacks or grains?
Yes! Silo’s vacuum technology works wonders on snacks, grains, coffee, and more - keeping everything fresh and crisp for longer.
Does Silo work for long-term food storage?
Absolutely. Silo is great for both short-term and long-term storage. Just renew the vacuum every few weeks to maintain freshness for weeks or even months.
Can I store liquids in Silo containers?
Absolutely! Silo’s innovative design handles liquids with ease, as long as you don’t fill them above the MAX line marked on the container. Staying below the MAX line ensures the pump remains safe from damage caused by liquid being sucked into the system. So go ahead and seal soups, sauces, or even your favorite cold brew worry-free!
Are the containers dishwasher and microwave-safe?
Yes! Silo containers are designed for real kitchens and real life. Pop them in the dishwasher for easy cleaning, and microwave your meals without worry. Just remember to remove the lid before microwaving, as the lid is not microwave-safe.
What materials are Silo containers made from?
Our containers are crafted from BPA-free Eastman Tritan™, a material as durable as it is safe. It’s the gold standard for food storage - designed to last and keep your food at its freshest.
Are Silo containers BPA-free and food safe?
Yes, 100%. Silo containers are BPA-free, food-grade, and designed to meet the highest safety standards. This ensures your food stays safe for long-term storage.
Can I use Silo containers in the freezer?
Absolutely. Silo containers are freezer-friendly and designed to handle the cold without cracking. Just leave a little space for liquids to expand, and you’re good to go.
How durable are the containers? Do they break easily?
Silo containers are tough! Made from premium Tritan™, they’re drop-test approved and built to handle the bumps and spills of everyday kitchen life. The containers are 50% thicker than standard food containers to maintain the vacuum seal, and the lid can withstand up to 200 pounds of force when sealed. That means they’ll handle almost any kitchen mishap.
Can I store non-food items in Silo containers?
Yes! Silo containers are versatile enough for non-food items like jewelry or craft supplies. Just keep in mind that the Silo app won’t manage non-food items
Can Silo containers be stacked or nested to save space?
While Silo containers can easily stack to save space in the fridge or pantry, same-size containers cannot nest due to the patented airway system. However, smaller containers can nest inside larger ones when not in use for storage.
Can Silo containers be used without the device?
Yes, you can use Silo containers like regular storage containers, but you cannot vacuum seal them without the device. To enjoy the full freshness-boosting benefits, the containers need to be sealed using the Silo base.
Why don’t Silo containers have side latches like regular storage containers?
Silo containers don’t need side latches because the vacuum itself creates and maintains the airtight seal. Unlike regular containers that rely on latches for a tight closure, Silo’s vacuum-sealing technology ensures a secure seal without any extra hardware, making the containers simpler and more convenient to use.
Are Silo containers compatible with other vacuum sealing devices?
No. Silo containers are uniquely designed for the Silo system and are not compatible with other vacuum sealers. They’re part of what makes Silo so special.
Does the Silo device need to stay plugged in to work?
Yes, the Silo device needs to be plugged in for operation. The idea is that it’s always ready to use - waiting for you, not the other way around. Power consumption is minimal during standby.
Can the Silo base be used as a kitchen scale?
Yes! It works just like a regular kitchen scale, letting you weigh ingredients in Silo containers or other containers. You can switch to Scale mode by pressing the scale button and exit by pressing the tag button. When using Silo containers, it will automatically show the net weight of the contents, excluding the container’s weight. It’s just one more thing you can do with your Silo!
Is the Silo system safe for use around children?
Yes! Silo is designed with safety in mind. The vacuum process only starts when an original Silo container is properly placed on the machine, and the low-pressure seal won’t cause any harm. It’s as family-friendly as it gets.
What is the purpose of the “thing in the center of the machine”?
The "thing in the center of the machine" is a liquid reservoir designed to catch any small particles or liquids that might accidentally get sucked in during the vacuum process. This reservoir is removable and can be easily cleaned if needed.
How much countertop space does the Silo device take up?
Silo is compact and efficient, with a footprint of just 9.8 x 10.4 inches. Plus, its foldable design lets you reclaim even more countertop space when it’s not in use.
Is there a weight limit for the Silo base or containers?
The Silo base can handle up to 10 pounds, perfect for all your storage needs. The containers are designed for daily use and can handle most foods with ease.
Why doesn’t Silo have a power button?
Silo is designed to be always on and ready to use, so there’s no need for a power button. This ensures it’s available whenever you want to vacuum seal your containers or use the built-in Alexa features. If needed, you can unplug the device to fully power it off.
Can Silo be used internationally with different voltages or plugs?
No, Silo, like other kitchen appliances, is designed to match your region’s power requirements, whether 110V or 220V. You cannot use it outside the region where it was purchased.
How does Silo know what’s inside my container? Do I need to use the app?
No, you don’t need to use the app. Silo uses its built-in Alexa for voice tagging. Simply say what you’re storing while vacuum-sealing, and Alexa will log the item into the Silo app. However, this feature does require an internet connection to function. This makes food tracking effortless and hands-free.
Does Silo require periodic firmware updates, and how are they installed?
Yes, firmware updates are sent automatically to keep your device running smoothly. As long as your Wi-Fi works, Silo will handle the rest. Occasionally, a quick power cycle might be needed.
Can I set reminders for food expiration dates with Silo?
You bet! The Silo app tracks what’s inside each container and sends you friendly reminders before your food’s prime freshness slips away. No more wasted leftovers or surprise spoilage.
Do I need to have an Alexa device to use Silo?
Nope! Alexa is built right into Silo. You get all the benefits of a hands-free smart assistant directly from your device - no extra devices required.
Is Alexa always listening, and what about my privacy?
Silo’s built-in Alexa is certified by Amazon and works like any other Alexa device - it’s always ready to respond when it hears the wake word “Alexa,” but no audio is stored or sent to the cloud unless activated by the wake word. For added privacy, you can press the microphone off button on the device to disable Alexa’s microphone at any time.
Can I use Silo without Alexa features?
Yes, but you will lose the smart inventory benefits since Silo relies on Alexa for food tagging and tracking. If you prefer, you can switch to Basic mode, which allows you to use Silo for vacuum sealing without Alexa.
Do I need the Silo mobile app or an internet connection to use the device?
Yes, the Silo mobile app and an internet connection are recommended for the full experience, including tracking contents, freshness reminders, Alexa integration, and keeping your device updated with the latest features. However, Basic mode allows you to vacuum seal without requiring the app or internet.
What is Basic mode, and how does it work?
Basic mode allows you to use the Silo device without an internet connection or the mobile app. In this mode, you can vacuum seal containers, but advanced features like food tracking, reminders, Alexa integration, and software updates are unavailable. It’s perfect for those who prefer simplicity or don’t want to connect their device online.
What type of Wi-Fi does Silo support?
Silo only supports 2.4 GHz Wi-Fi networks, which are common in most households. Make sure your kitchen has 2.4 GHz Wi-Fi coverage to fully enjoy features like Alexa integration, food tracking, and app connectivity. If your router supports dual-band, ensure the 2.4 GHz band is enabled.
Can Silo integrate with other smart home devices?
Definitely! With Alexa built-in, Silo seamlessly integrates with any Alexa-compatible devices in your smart home. Control your lights, set timers, and more - all while vacuum-sealing your food.
I already have Alexa in my kitchen. What should I do?
No problem! You don’t need to remove your existing Alexa device. Silo’s built-in Alexa will work alongside it, and the nearest device will respond thanks to Amazon’s “Device Arbitration” feature. If you prefer, you can move your other Alexa to a different room for better coverage across your home.
Can Silo track what I store in its containers?
Yes, the Silo app makes food tracking effortless. It recognizes your containers, logs what’s inside, and even sends reminders when it’s time to enjoy your food.
Does Silo require any special maintenance?
Not at all. Silo is as low-maintenance as it gets. Just keep the base clean and periodically check the seals for any debris. That’s it - simple and seamless, just like the rest of the Silo experience.
How do I break the vacuum seal on a Silo container?
Breaking the vacuum is simple. Just press the rocker on the lid, and the vacuum will release instantly. This quick-release mechanism ensures you can access your food without any hassle!
Do I need to keep the container on the device after vacuuming?
No, once the vacuum seal is complete, you can remove the container from the device. The airtight seal will hold until you break the vacuum by pressing the rocker on the lid.
Do I need to position the container in a specific way on the machine?
No, as long as the container covers the center of the machine, the vacuum will work perfectly - even if it’s placed at an angle. The design is flexible, so you don’t need to worry about precise placement.
Why are you offering a 90-day money-back guarantee?
Because we know you’ll love it. Silo is designed to transform your kitchen by keeping your food fresh and helping you stay organized. Over half of people who try Silo say they can’t imagine their kitchen without it. The 90-day guarantee lets you experience Silo risk-free, ensuring you have time to see how it fits into your daily life.
Can I buy additional Silo containers separately?
Yes, you can! Additional Silo containers will be available for purchase through our website and app, making it easy to expand your collection as needed.
Does Silo come with a warranty?
Yes! Silo comes with a two-year limited warranty on the device, giving you peace of mind as you enjoy fresher, longer-lasting food. Additionally, we will replace faulty seals if any issues arise.
Can I buy the Silo device without the containers?
Silo works exclusively with its patented containers, so they’re included with your device in any bundle you choose. Additional containers can be purchased separately afterward.
How do Silo containers compare in price to standard containers?
Silo containers are not like regular containers - they are engineered to be thicker, more durable, and include advanced features like the patented airway system and a pressure gauge. They’re designed to hold a vacuum effectively and require additional seals for long-lasting performance. Because of these innovations, comparing Silo containers to standard containers is not an apples-to-apples comparison. Their durability and ability to extend food life make them a worthwhile investment.
About Silo & What Makes Us Different
What makes Silo different from other vacuum sealers?
Silo is a tool, not a gadget. Its patented one-touch technology creates a deep vacuum directly through the container’s bottom using its proprietary airway system - no messy bags, clogs, or extra parts. This makes it the most straightforward system on the market. Plus, with Alexa built-in, Silo isn’t just keeping food fresher; it’s making your kitchen smarter and your life easier.
Is Silo a new product?
While a few hundred families have tested Silo since 2023, the current commercial version is now available for purchase.
Vacuum Sealing & Food Freshness
How long does food stay fresh in Silo containers?
Food in Silo containers can stay fresh up to 5x longer than in typical storage. That means strawberries as sweet as the day you bought them and leftovers ready for round two days later.
What is Silo’s deep vacuum technology, and why is it unique?
Silo uses a proprietary 160W pump to achieve a deeper vacuum than standard container-based solutions, reaching -75kPa. This stronger vacuum ensures better preservation by creating a low-pressure environment that significantly extends food freshness - a level of performance that’s rarely matched by other container-based systems.
Does Silo help reduce food waste?
Yes! Silo is all about making sure the food you buy gets eaten - not wasted. By keeping your food fresh for longer and tracking stored food via the app, Silo makes reducing food waste effortless.
What foods benefit the most from vacuum sealing with Silo?
Nearly everything benefits from Silo’s vacuum-sealing magic! Fresh produce, meats, cheeses, and even pantry staples like coffee and snacks stay fresh longer. Just avoid broccoli and other cruciferous veggies - they don’t vacuum seal well.
Are there any foods that cannot be stored in Silo containers?
Cruciferous vegetables like broccoli and cauliflower aren’t ideal for vacuum sealing because they release natural gases, but don’t worry - Silo will alert you if there’s an issue with any food you store. Everything else? Bring it on!
How do I know if the vacuum seal is effective?
You’ll know the vacuum seal is effective when the lid’s pressure indicator turns blue. Silo takes the guesswork out of food storage by making it easy to spot any loss of pressure. For long-term storage items, we recommend renewing the vacuum every 3-4 weeks to maintain optimal freshness.
How long does it take to vacuum seal a container?
Silo’s one-touch vacuum sealing process takes just 10–15 seconds. Quick, simple, and satisfying - freshness at the speed of life.
Can I vacuum seal hot or warm food in Silo containers?
It’s best to let food cool down to room temperature before vacuum sealing. You can place hot food in the Silo container, close the lid, and allow it to cool. Hot food cannot be vacuum sealed because the lower boiling point in low-pressure environments can cause issues. This method also sterilizes the container’s air gap with the heat, maximizing storage freshness before vacuuming.
Can Silo containers preserve non-perishable foods like snacks or grains?
Yes! Silo’s vacuum technology works wonders on snacks, grains, coffee, and more - keeping everything fresh and crisp for longer.
Does Silo work for long-term food storage?
Absolutely. Silo is great for both short-term and long-term storage. Just renew the vacuum every few weeks to maintain freshness for weeks or even months.
Silo Containers
Can I store liquids in Silo containers?
Absolutely! Silo’s innovative design handles liquids with ease, as long as you don’t fill them above the MAX line marked on the container. Staying below the MAX line ensures the pump remains safe from damage caused by liquid being sucked into the system. So go ahead and seal soups, sauces, or even your favorite cold brew worry-free!
Are the containers dishwasher and microwave-safe?
Yes! Silo containers are designed for real kitchens and real life. Pop them in the dishwasher for easy cleaning, and microwave your meals without worry. Just remember to remove the lid before microwaving, as the lid is not microwave-safe.
What materials are Silo containers made from?
Our containers are crafted from BPA-free Eastman Tritan™, a material as durable as it is safe. It’s the gold standard for food storage - designed to last and keep your food at its freshest.
Are Silo containers BPA-free and food safe?
Yes, 100%. Silo containers are BPA-free, food-grade, and designed to meet the highest safety standards. This ensures your food stays safe for long-term storage.
Can I use Silo containers in the freezer?
Absolutely. Silo containers are freezer-friendly and designed to handle the cold without cracking. Just leave a little space for liquids to expand, and you’re good to go.
How durable are the containers? Do they break easily?
Silo containers are tough! Made from premium Tritan™, they’re drop-test approved and built to handle the bumps and spills of everyday kitchen life. The containers are 50% thicker than standard food containers to maintain the vacuum seal, and the lid can withstand up to 200 pounds of force when sealed. That means they’ll handle almost any kitchen mishap.
Can I store non-food items in Silo containers?
Yes! Silo containers are versatile enough for non-food items like jewelry or craft supplies. Just keep in mind that the Silo app won’t manage non-food items
Can Silo containers be stacked or nested to save space?
While Silo containers can easily stack to save space in the fridge or pantry, same-size containers cannot nest due to the patented airway system. However, smaller containers can nest inside larger ones when not in use for storage.
Can Silo containers be used without the device?
Yes, you can use Silo containers like regular storage containers, but you cannot vacuum seal them without the device. To enjoy the full freshness-boosting benefits, the containers need to be sealed using the Silo base.
Why don’t Silo containers have side latches like regular storage containers?
Silo containers don’t need side latches because the vacuum itself creates and maintains the airtight seal. Unlike regular containers that rely on latches for a tight closure, Silo’s vacuum-sealing technology ensures a secure seal without any extra hardware, making the containers simpler and more convenient to use.
Are Silo containers compatible with other vacuum sealing devices?
No. Silo containers are uniquely designed for the Silo system and are not compatible with other vacuum sealers. They’re part of what makes Silo so special.
The Silo Device
Does the Silo device need to stay plugged in to work?
Yes, the Silo device needs to be plugged in for operation. The idea is that it’s always ready to use - waiting for you, not the other way around. Power consumption is minimal during standby.
Can the Silo base be used as a kitchen scale?
Yes! It works just like a regular kitchen scale, letting you weigh ingredients in Silo containers or other containers. You can switch to Scale mode by pressing the scale button and exit by pressing the tag button. When using Silo containers, it will automatically show the net weight of the contents, excluding the container’s weight. It’s just one more thing you can do with your Silo!
Is the Silo system safe for use around children?
Yes! Silo is designed with safety in mind. The vacuum process only starts when an original Silo container is properly placed on the machine, and the low-pressure seal won’t cause any harm. It’s as family-friendly as it gets.
What is the purpose of the “thing in the center of the machine”?
The "thing in the center of the machine" is a liquid reservoir designed to catch any small particles or liquids that might accidentally get sucked in during the vacuum process. This reservoir is removable and can be easily cleaned if needed.
How much countertop space does the Silo device take up?
Silo is compact and efficient, with a footprint of just 9.8 x 10.4 inches. Plus, its foldable design lets you reclaim even more countertop space when it’s not in use.
Is there a weight limit for the Silo base or containers?
The Silo base can handle up to 10 pounds, perfect for all your storage needs. The containers are designed for daily use and can handle most foods with ease.
Why doesn’t Silo have a power button?
Silo is designed to be always on and ready to use, so there’s no need for a power button. This ensures it’s available whenever you want to vacuum seal your containers or use the built-in Alexa features. If needed, you can unplug the device to fully power it off.
Can Silo be used internationally with different voltages or plugs?
No, Silo, like other kitchen appliances, is designed to match your region’s power requirements, whether 110V or 220V. You cannot use it outside the region where it was purchased.
Smart Features
How does Silo know what’s inside my container? Do I need to use the app?
No, you don’t need to use the app. Silo uses its built-in Alexa for voice tagging. Simply say what you’re storing while vacuum-sealing, and Alexa will log the item into the Silo app. However, this feature does require an internet connection to function. This makes food tracking effortless and hands-free.
Does Silo require periodic firmware updates, and how are they installed?
Yes, firmware updates are sent automatically to keep your device running smoothly. As long as your Wi-Fi works, Silo will handle the rest. Occasionally, a quick power cycle might be needed.
Can I set reminders for food expiration dates with Silo?
You bet! The Silo app tracks what’s inside each container and sends you friendly reminders before your food’s prime freshness slips away. No more wasted leftovers or surprise spoilage.
Do I need to have an Alexa device to use Silo?
Nope! Alexa is built right into Silo. You get all the benefits of a hands-free smart assistant directly from your device - no extra devices required.
Is Alexa always listening, and what about my privacy?
Silo’s built-in Alexa is certified by Amazon and works like any other Alexa device - it’s always ready to respond when it hears the wake word “Alexa,” but no audio is stored or sent to the cloud unless activated by the wake word. For added privacy, you can press the microphone off button on the device to disable Alexa’s microphone at any time.
Can I use Silo without Alexa features?
Yes, but you will lose the smart inventory benefits since Silo relies on Alexa for food tagging and tracking. If you prefer, you can switch to Basic mode, which allows you to use Silo for vacuum sealing without Alexa.
Do I need the Silo mobile app or an internet connection to use the device?
Yes, the Silo mobile app and an internet connection are recommended for the full experience, including tracking contents, freshness reminders, Alexa integration, and keeping your device updated with the latest features. However, Basic mode allows you to vacuum seal without requiring the app or internet.
What is Basic mode, and how does it work?
Basic mode allows you to use the Silo device without an internet connection or the mobile app. In this mode, you can vacuum seal containers, but advanced features like food tracking, reminders, Alexa integration, and software updates are unavailable. It’s perfect for those who prefer simplicity or don’t want to connect their device online.
What type of Wi-Fi does Silo support?
Silo only supports 2.4 GHz Wi-Fi networks, which are common in most households. Make sure your kitchen has 2.4 GHz Wi-Fi coverage to fully enjoy features like Alexa integration, food tracking, and app connectivity. If your router supports dual-band, ensure the 2.4 GHz band is enabled.
Can Silo integrate with other smart home devices?
Definitely! With Alexa built-in, Silo seamlessly integrates with any Alexa-compatible devices in your smart home. Control your lights, set timers, and more - all while vacuum-sealing your food.
I already have Alexa in my kitchen. What should I do?
No problem! You don’t need to remove your existing Alexa device. Silo’s built-in Alexa will work alongside it, and the nearest device will respond thanks to Amazon’s “Device Arbitration” feature. If you prefer, you can move your other Alexa to a different room for better coverage across your home.
Can Silo track what I store in its containers?
Yes, the Silo app makes food tracking effortless. It recognizes your containers, logs what’s inside, and even sends reminders when it’s time to enjoy your food.
Using & Caring for Your Silo
Does Silo require any special maintenance?
Not at all. Silo is as low-maintenance as it gets. Just keep the base clean and periodically check the seals for any debris. That’s it - simple and seamless, just like the rest of the Silo experience.
How do I break the vacuum seal on a Silo container?
Breaking the vacuum is simple. Just press the rocker on the lid, and the vacuum will release instantly. This quick-release mechanism ensures you can access your food without any hassle!
Do I need to keep the container on the device after vacuuming?
No, once the vacuum seal is complete, you can remove the container from the device. The airtight seal will hold until you break the vacuum by pressing the rocker on the lid.
Do I need to position the container in a specific way on the machine?
No, as long as the container covers the center of the machine, the vacuum will work perfectly - even if it’s placed at an angle. The design is flexible, so you don’t need to worry about precise placement.
Purchasing, Warranty & Availability
Why are you offering a 90-day money-back guarantee?
Because we know you’ll love it. Silo is designed to transform your kitchen by keeping your food fresh and helping you stay organized. Over half of people who try Silo say they can’t imagine their kitchen without it. The 90-day guarantee lets you experience Silo risk-free, ensuring you have time to see how it fits into your daily life.
Can I buy additional Silo containers separately?
Yes, you can! Additional Silo containers will be available for purchase through our website and app, making it easy to expand your collection as needed.
Does Silo come with a warranty?
Yes! Silo comes with a two-year limited warranty on the device, giving you peace of mind as you enjoy fresher, longer-lasting food. Additionally, we will replace faulty seals if any issues arise.
Can I buy the Silo device without the containers?
Silo works exclusively with its patented containers, so they’re included with your device in any bundle you choose. Additional containers can be purchased separately afterward.
How do Silo containers compare in price to standard containers?
Silo containers are not like regular containers - they are engineered to be thicker, more durable, and include advanced features like the patented airway system and a pressure gauge. They’re designed to hold a vacuum effectively and require additional seals for long-lasting performance. Because of these innovations, comparing Silo containers to standard containers is not an apples-to-apples comparison. Their durability and ability to extend food life make them a worthwhile investment.