Need to connect your Silo device to a new Wi-Fi network? No problem. Follow the steps below to reset the current connection and connect your device to a different network using the Silo mobile app.
Resetting the Device Network and Selecting a New One
- Open the Silo app and tap the More section
- Select Settings and tap Change Network
- The current Wi-Fi network your device is connected to will be displayed
Follow the on-screen instructions in the app to reset the device Wi-Fi connection.
Reset the Wi-Fi Connection on the Device
- Press and hold the Label button and the Volume Down button on the device
- Hold both buttons for approximately 5 seconds
- Confirm the reset by pressing the Volume Up button
Connect to a New Wi-Fi Network
- Return to the Silo app after resetting the connection
- Tap Select New Wi-Fi Network
- Choose your desired network from the list
- Enter your Wi-Fi password and continue
Once the connection process is completed, Alexa will confirm that your Silo device is connected to the new Wi-Fi network.
Make sure your Wi-Fi network is a supported 2.4GHz network for proper connectivity.